TaskUs
Financials
Estimates*
| USD | 2020 | 2021 | 2022 | 2023 | 2024 | 2025 | 2026 |
|---|---|---|---|---|---|---|---|
| Revenues | 478m | 761m | 960m | 924m | 968m | 1.0b | 1.1b |
| % growth | 33 % | 59 % | 26 % | (4 %) | 5 % | 8 % | 8 % |
| EBITDA | 95.6m | (6.5m) | 134m | 159m | 213m | 234m | 257m |
| % EBITDA margin | 20 % | (1 %) | 14 % | 17 % | 22 % | 22 % | 23 % |
| Profit | 34.5m | (58.7m) | 40.4m | 45.7m | 51.9m | 64.4m | 93.3m |
| % profit margin | 7 % | (8 %) | 4 % | 5 % | 5 % | 6 % | 8 % |
| EV / revenue | - | 7.1x | 1.9x | 1.4x | 1.3x | 1.1x | 0.9x |
| EV / EBITDA | - | -831.8x | 13.3x | 8.2x | 5.8x | 4.8x | 3.8x |
| Date | Investors | Amount | Round |
|---|---|---|---|
* | $15.0m | Growth Equity VC | |
$14.0m | Debt | ||
* | $250m Valuation: $500m 4.3x EV/LTM Revenues | Buyout | |
* | N/A | $304m Valuation: $2.8b 5.8x EV/LTM Revenues 29.3x EV/LTM EBITDA | IPO |
| N/A | $767m | Secondary | |
* | N/A | Post IPO Equity | |
| Total Funding | AUD23.2m | ||
Recent News about TaskUs
EditTaskUs is a business process outsourcing (BPO) company that provides end-to-end customer experience management (CXM) services. This means they handle various business processes for other companies, particularly those related to customer service. Their clients span across multiple industries, including software, telecommunications, and more.
TaskUs operates in a highly competitive market, where the ability to adapt to rapid changes and deliver high-quality service is crucial. They have positioned themselves as a flexible and responsive partner, capable of exceeding client expectations and adapting to their dynamic needs.
Their business model revolves around a strong focus on employee culture and customer needs. By creating a positive work environment for their employees, they are able to deliver first-class service to their clients' customers. This focus on both internal and external stakeholders sets them apart in the BPO industry.
TaskUs generates revenue by charging their clients for the services they provide. This could be on a per-project basis or through long-term contracts, depending on the specific needs and requirements of the client.
In addition, TaskUs also offers advisory services, backed by a resilient operating framework. This means they not only execute tasks for their clients but also provide strategic advice to help them improve their customer experience management.
Keywords: Business Process Outsourcing, Customer Experience Management, Flexible Partner, Responsive Service, Employee Culture, First-Class Service, Advisory Services, Resilient Operating Framework, Telecommunications Industry, Software Industry.