Redeam operates in the experiences industry, providing a neutral middleware technology that connects experience companies with third-party resellers. The company's core service is the distribution of rates, inventory, and bookings through gate-readable barcodes. Redeam's technology sits centrally between operators and distributors, facilitating the seamless, automated exchange of product and booking data via customizable APIs, including a top-tier Channel Manager. This enhances ticket sales, streamlines guest check-in processes, reduces operational strain from manual tasks and fraud, and improves payment reconciliation timelines. Redeam serves a diverse range of clients, including iconic tourist attractions and experience providers, aiming to decrease operational overhead while increasing sales and improving customer experience. The company generates revenue through its middleware services, acting as a processor or service provider for suppliers.

Keywords: middleware, ticket sales, check-in, automation, APIs, Channel Manager, tourist attractions, operational efficiency, fraud reduction, payment reconciliation.