My Emergency Doctor is a leading provider of emergency telemedicine services in Australia, designed to alleviate the pressure on emergency care delivery. The company operates a 24/7, 365 days a year service, staffed exclusively by Australian qualified senior emergency specialist doctors, known as Fellows of the Australasian College for Emergency Medicine (FACEMs). My Emergency Doctor partners with rural and metropolitan hospitals, ambulance services, residential aged care facilities, Primary Health Networks, and private enterprises to ensure that Australians have access to emergency specialists whenever and wherever they need them. The service supports existing emergency services and complements primary care pathways by treating patients in situ, supporting clinical staff, preventing non-urgent presentations, and managing patient flow in Emergency Departments across Australia. The business model is based on providing timely and professional consultations, thereby enhancing patient care and operational efficiency for healthcare institutions. Revenue is generated through partnerships and service agreements with healthcare providers and institutions.

Keywords: telemedicine, emergency care, Australian specialists, 24/7 service, healthcare partnerships, patient flow management, virtual care, primary care support, rural healthcare, emergency department innovation.