Hilos.io is a startup that provides businesses with a platform to automate and organize their WhatsApp chats. The company operates in the Latin American market, serving businesses that are looking to streamline their customer service, marketing, and growth strategies.

Hilos.io's platform allows businesses to create automated sequences for onboarding, sales, and support that convert leads into customers. It centralizes leads from various sources such as Facebook ads and the company's website, profiling them directly on WhatsApp and sending new leads to the company's Customer Relationship Management (CRM) system.

The platform guides customers to take the next action in the sales funnel, such as completing an application, making a payment, or uploading documents. It also provides insights into user behavior, helping businesses identify areas of opportunity.

Hilos.io's platform is designed to be user-friendly, requiring no coding skills to create intelligent chatbots that resolve customer issues. It also allows businesses to assign agents, tag and add notes to conversations, and search and filter chats. The platform is accessible on both iOS and Android devices.

For advanced cases, businesses can integrate ChatGPT, their CRM, or database to personalize the customer experience in real-time.

Hilos.io's business model is based on a freemium model, offering a free trial with additional features available for a fee. The company makes money by charging businesses for the use of their platform and its features.

Keywords: WhatsApp Automation, Chatbot, Customer Relationship Management, Lead Conversion, Sales Funnel, User Behavior Insights, No-Coding Required, Mobile Accessible, Real-Time Personalization, Freemium Model.