Genesys Telecommunication Labs

Powering the world’s best customer experiences, across every channel, on-premise and in the cloud. #MomentsConnected.

Launch date

Oct 1991

Employees

5001-10000 people

Market cap

Enterprise valuation

AUD32.5b (Public information from Dec 2021)

Menlo Park California (HQ)

http://www.genesys.com/

https://twitter.com/genesys https://www.facebook.com/genesys https://www.linkedin.com/company/genesys/

Revenues, earnings & profits over time

EUR	2016
Revenues	4.0m
EBITDA	<1m
% EBITDA margin	5 %
Profit	4.0m
% profit margin	100 %

Date	Investors	Amount	Round
-	Technology Crossover Ventures Ventech Permira	N/A	-
Jul 2016	Hellman & Friedman	$900m Valuation: $2.9b	Secondary
Dec 2021	BlackRock Salesforce Ventures Zoom D1 Capital Partners ServiceNow Ventures	$580m Valuation: $21.0b	Late VC
Total Funding		AUD896m

Tech stackLearn more about the technologies and tools that this company uses.

Silver Lining Solutions

ACQUISITION by Genesys Telecommunication Labs Feb 2017

ACQUISITION by Genesys Telecommunication Labs Dec 2015

ACQUISITION by Genesys Telecommunication Labs Oct 2021

Interactive Intelligence

ACQUISITION by Genesys Telecommunication Labs Dec 2016

ACQUISITION by Genesys Telecommunication Labs Oct 2021

ACQUISITION by Genesys Telecommunication Labs May 2021

ACQUISITION by Genesys Telecommunication Labs Mar 2020

ACQUISITION by Genesys Telecommunication Labs Jan 2024